Before we can start providing you with excellent support, we need to verify that you're a MemberMouse customer. You can easily help us do this by providing us with your support PIN. This article provides instructions for locating your support PIN.
Where Do I Find My Support PIN?To locate your support PIN, follow the instructions below:
- Log into your account on membermouse.com.
- Go to your My Account page via the link in the right hand navigation to view the License Management Area.
- In the Plan column click the Get Support PIN button.
- Your support PIN will appear to the right of the Support PIN label.
- Copy this and send it to our support team when submitting a support request.